Return & Refund Policy

1. Eligibility

Returns or exchanges are accepted within 7 days of receiving the product, only if the item is unused, undamaged, and in its original packaging.

2. Non-returnable Items

Custom or made-to-order products
Items damaged due to customer handling
Final sale or discounted items

3. Process

To request a return, contact us at [Brand Email] with your order number and reason for return. Once approved, you will receive return instructions.

4. Refunds

Refunds are processed after the returned product is inspected. Shipping fees and payment processing fees are non-refundable.

5. Defective or Wrong Items

If you received a defective or incorrect item, please contact us within 48 hours of delivery. We will provide a replacement or refund depending on stock.